Warranties & Service Packages

As reseller of a manufacturer of both OEM Scan Engines and final AIDC products, we are proud to stand behind the quality of all our products.

Comprehensive Service Packages

Newland EMEA provides Comprehensive Service Packages for several products from the portfolio. For more details, please contact your Newland representative.

Download our Comprehensive Service Packages Overview

And be sure to read theTerms & Conditions.

Warranties

Unless otherwise stated byNewland EMEA (Europe, Middle East & Africa) in a sales agreement between Newland EMEA and an End-User customer, warranties of products sold after July 1, 2016 cover the following warranty periods.

Download our Waranties Overview here

Standard Warranty on Products

Product Category Warranty Period
Mobile Computers 2 years
Tablets 2 years
Micro Kiosks 2 years
Handheld Scanners Corded - HR Series 5 years
Handheld Scanners Cordless - HR Series 3 years
Stationary Scanners - FR Series 5 years
Stationary Scanners - FM Series 2 years
OEMs 2 years
WD2, WD3, BS80 Piranha, BS10R Sepia II 2 years
BS80 Piranha II 3 years
Speedata (all products) 2 years

Warranty Accessories

Accessory Type Warranty Period
All Pistol Grips 1 year
All Cradles 1 year
All Cables 1 year
All Power Supplies/Batteries/USB dongles 3 months