FAQ from Newland-store.com
Here you will find answers to frequently asked questions about our extensive range of technology solutions. Newland-store.com offers a wide range of products, including mobile computers, Speedata tablets, micro kiosks, handheld scanners, stationary scanners, presentation scanners, OEM scan engines, and Nwear wearable scanners. Our demo service, available exclusively in the Benelux, allows you to experience our products with your own software, without any upfront costs. Read on for more information and answers to frequently asked questions about our products, services and more.
Newland store General FAQ
What type of products does Newland-store.com offer?
Newland-store.com offers a wide range of high-quality technological solutions, including mobile computers, Speedata tablets, micro kiosks, handheld scanners, stationary scanners, presentation scanners, OEM scan engines and Nwear wearable scanners.
What are the advantages of buying products from Newland-store.com?
At Newland-store.com you can count on top quality products designed for reliability, durability and performance in various industrial applications. We provide comprehensive support, service and fast delivery to meet your business needs.
How can I arrange a demo for products before making a large investment?
If you are interested in purchasing multiple devices, you can request a free demo at Newland-store.com. During this demo you can test our products with your own software to ensure they meet your specific needs and expectations.
How does the demo work at Newland-store.com?
The demo allows you to extensively test our devices in your working environment, with support from your own software applications. If desired, our expert staff can guide you during the demo to ensure that you become familiar with the functionality and capabilities of our products.
What happens after the demo if I decide to purchase?
After the demo, we will discuss the best options with you and provide you with all the necessary information about prices, delivery and any additional services you need. Our goal is to ensure that you can confidently invest in the right solutions for your business.
How can I request a demo at Newland-store.com?
You can easily request a demo by contacting us via the contact form. Our team will respond quickly to schedule your demo at a time that suits you best.
Are there any costs associated with the demo service?
No, the Newland-store.com demo service is completely free. We strive to provide you with a transparent and risk-free way to evaluate our products before making a large investment.
Does Newland-store.com also offer support after purchasing products?
Yes, at Newland-store.com we are ready to provide comprehensive support after your purchase. We have a dedicated team of experts available for technical support, training and any service needs you may have.
How long can we use the demo?
There is a standard usage period of 14 days for demo material. After this period, you must return the demo material to Newland-store.com.
What happens if the demo breaks during the demo period?
The demo user is responsible for the cost of the defective device. We apply the rule "demolition is buying". If the device has arrived defective, please inform us immediately by email info@newland-store.com
Mobile Computers
What are the benefits of using a mobile computer?
Mobile computers provide flexibility and mobility for business processes such as inventory management, order processing and field service operations. They often integrate features such as barcode scanning, wireless connectivity and rugged build quality for use in various environments.
Which operating systems are supported by your mobile computers?
Our mobile computers support Android OS with GMS certification for broad compatibility with business apps and services.
Can Newland mobile computers be integrated with existing business systems?
Yes, our mobile computers are designed for seamless integration with existing ERP, WMS and other business applications via standard protocols and SDK support.
How long does a typical mobile computer battery last?
Depending on use and settings, our mobile computers offer long battery life, often up to 10 hours with intensive use.
Are the mobile computers water and dust resistant?
Yes, our mobile computers are often rated IP65 or higher for water and dust resistance, making them suitable for use in harsh environments.
Speedata Tablets
What are the specific applications that Speedata tablets are suitable for?
Speedata tablets are ideal for use in logistics, retail, transportation and field service operations where mobility, ruggedness and advanced data capture are required.
Can Speedata tablets be used for outdoor activities?
Yes, Speedata tablets are designed to withstand weather conditions, including outdoor use thanks to their rugged construction and IP65 rating.
Are the tablets compatible with accessories such as barcode scanners?
Yes, Speedata tablets support accessories such as barcode scanners via built-in interfaces and wireless connectivity options.
How is the security of data on Speedata tablets arranged?
Speedata tablets offer comprehensive security features such as data encryption, biometric authentication and remote device management to protect corporate data.
Can I customize software on Speedata tablets for specific business needs?
Yes, Speedata tablets support software application customizations and integrations through developer tools and SDKs, making them flexible for various business needs.
Micro Kiosks
What are the benefits of implementing micro kiosks in a retail environment?
Micro kiosks improve customer service by providing self-service options for payments, product information and order management, increasing efficiency and reducing wait times.
What types of payments can be processed through Newland micro kiosks?
Our micro kiosks support various payment methods such as credit cards, NFC, QR codes and mobile wallets for a seamless customer experience.
Can micro kiosks be customized to specific brand guidelines?
Yes, Newland micro kiosks can be customized to meet brand guidelines regarding colors, logos and user interface to keep the brand experience consistent.
How much space do micro kiosks need in a store?
Micro kiosks are compactly designed and require minimal space, making them suitable for placement at busy points of sale without taking up much space.
Are there maintenance and support options available for micro kiosks?
Yes, we offer comprehensive support and maintenance services for micro kiosks, including remote monitoring, preventive maintenance and rapid part replacement.
Handheld Scanners
What are the different types of barcodes that Newland handheld scanners can read?
Our handheld scanners support all common 1D and 2D barcodes, including EAN-13, UPC-A, QR Code, Data Matrix, and more, for broad application flexibility.
How many barcodes can typical handheld scanners read?
Our handheld scanners have sufficient storage capacity for scanned barcodes, ensuring continuous operation without interruptions.
What wireless connectivity options do your handheld scanners offer?
Our handheld scanners offer wireless connectivity options such as Bluetooth and Wi-Fi and 4G for flexible integration into various operational environments.
Are the handheld scanners ergonomically designed for long-term use?
Yes, our handheld scanners are ergonomically designed with comfortable grips and lightweight construction, which reduces fatigue during extended use.
Are software updates provided for Newland handheld scanners?
Yes, we provide regular software updates for our handheld scanners to improve performance, add new features and apply security patches.
Stationary Scanners
What are the benefits of using stationary scanners in a retail environment?
Stationary scanners provide fast, hands-free scanning capabilities for busy points of sale, increasing throughput and improving efficiency.
Can Newland stationary scanners scan multiple barcodes at the same time?
Yes, our stationary scanners support advanced scanning algorithms for scanning multiple barcodes simultaneously, ensuring fast and accurate data collection.
How do stationary scanners integrate with cash register and inventory systems?
Newland stationary scanners integrate seamlessly with cash register and inventory systems via standard interfaces such as USB, RS-232 and Ethernet, for direct data transfer.
What are the installation requirements for stationary scanners?
Stationary scanners require minimal installation with simple mounting options, making them quickly operational without major modifications.
Are Newland stationary scanners compatible with different POS software?
Yes, our stationary scanners are compatible with a variety of retail POS software, including customization options for specific business needs.
Presentation Scanners
What are the main differences between presentation scanners and handheld scanners?
Presentation scanners are designed for hands-free use where the barcode is placed under the scanner, while handheld scanners are more mobile for direct scanning.
Which industry sectors benefit most from the use of presentation scanners?
Industry sectors such as retail, hospitality and healthcare benefit from presentation scanners because of their fast and accurate scanning capabilities at the cash register and counter.
Are presentation scanners suitable for intensive scanning environments?
Yes, Newland presentation scanners are ruggedly built and designed to withstand prolonged and intensive use, making them ideal for busy environments.
Can Newland presentation scanners be configured for specific scan settings?
Yes, our presentation scanners offer adjustment options for scan settings and sensitivity, so they can be tailored to different barcode types and environments.
Are there training options available for using presentation scanners?
Yes, we provide training and support for using presentation scanners, including manuals and online resources to maximize user productivity. However, the scanners are very easy to use and anyone can use them.
OEM Scan Engines
What are OEM scan engines and how are they typically integrated into products?
OEM scan engines are compact, integrated barcode scanning modules used by manufacturers to add barcode scanning capability to their products, such as kiosks, terminals and mobile devices.
What customization options are available for Newland OEM scan engines?
Newlands OEM scan engines are available with various scanning options, integration protocols and configuration customizations to meet specific product requirements and brand identity.
How is the quality control and reliability of OEM scan engines guaranteed?
Newland implements strict quality control processes and testing procedures to ensure the reliability and performance of our OEM scan engines in a variety of operating environments.
Can OEM scan engines be used for new product developments beyond traditional barcodes?
Yes, Newlands OEM scan engines also support scanning of new barcode formats and QR codes, making them suitable for innovative product developments.
What are the advantages of choosing Newland OEM scan engines over other suppliers?
Newland offers robust, flexible and cost-effective OEM scan engines with excellent support, deep technical expertise and global availability, resulting in reliable solutions for OEM partners.
Nwear Wearable Scanners
How can Nwear wearable scanners improve efficiency in warehouse and logistics environments?
Nwear wearable scanners provide hands-free operation, allowing workers to scan faster and more accurately during picking, packaging and inventory management.
Are Nwear wearable scanners comfortable enough for long-term use?
Yes, Nwear wearable scanners are ergonomically designed with lightweight materials and adjustable straps for comfortable use throughout the workday.
Can Nwear wearable scanners be used with other wearable devices?
Yes, Nwear wearable scanners support wireless connectivity with other devices such as smartphones and tablets for data synchronization and operational integration.
What types of barcodes can be scanned with Nwear wearable scanners?
Nwear wearable scanners support all common 1D and 2D barcodes, including QR codes, Data Matrix and more, for versatile applications in various industries.
How is the connectivity and battery life of Nwear wearable scanners optimized?
Nwear wearable scanners are equipped with advanced battery technology and wireless protocols for long operational life and reliable connectivity in dynamic work environments.